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Download the Manifesto

The complete guide to becoming customer-led. Free PDF and EPUB formats.

Download the Customer-Led Manifesto

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What's inside:

  • The 5 core principles of customer-led organizations
  • Customer-Led Development (CLD) framework and practices
  • Customer-Led Organization (CLO) structure and roles
  • Customer-Led Growth (CLG) strategies and playbooks
  • Metrics that matter for customer-led teams
  • Getting started tomorrow: actionable first steps